FAQs

Please be at your stop at least 5 minutes before departure. Stand by the kerb area where the bus sign is printed or by the pole where the route flag is. Watch and signal for your bus as it approaches, raising you hand is best for this.

When you signal for your bus hold out a lit mobile phone screen as an extra help in the dark. If using a torch only ever light the space where you are waiting and signalling. Torches, including those on mobile phones, must not be directed towards traffic.

Buses can pick up and disembark passengers at safe established bus stops. These may be at bus shelters, where there is a bus route and destination flag, or where there is ‘bus’ painted on the side of the road.